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Terms and Conditions

Last updated: February 17, 2026

1. Acceptance of Terms

By using Dhobi Bhai services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Service Description

Dhobi Bhai provides a platform connecting merchants with customers for order management and payment processing. Services are provided by individual merchants, and we act as an intermediary platform.

3. User Responsibilities

Users are responsible for:

  • Providing accurate information when placing orders
  • Making timely payments for orders
  • Contacting merchants directly for order-related inquiries
  • Complying with all applicable laws and regulations

4. Payment Terms

All payments are processed through secure third-party payment processors. By making a payment, you agree to the payment terms and conditions of the payment processor. Refunds and cancellations are subject to merchant policies.

5. Limitation of Liability

Dhobi Bhai acts as a platform provider and is not responsible for the quality of services provided by merchants, delivery issues, or disputes between merchants and customers. All disputes should be resolved directly with the merchant.

6. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the modified terms.